Spa

Spa Products & Shop

Carefully selected by our experienced spa therapists, we use and carry the latest beauty products that combine nature and science to bring you pure radiance inside and out. 

HydroPeptide

HydroPeptide uses epigenetic principles, peptide technology, and sensory expertise to formulate clinically proven, luxurious skincare products and regimens.

Our products are designed to leave skin youthfully plump, smooth, radiant and visibly lifted, in one treatment, with continued improvement in the days after. Powerful peptides instantly restore healthy skin structure and hydration, while carefully selected botanicals detoxify and rejuvenate.  

Every HydroPeptide treatment combats telltale signs of aging with the option to customize the treatment to address additional skin care concerns including - but not limited to - sensitivity, acne and hyperpigmentation.  

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Kerstin Florian

Born and raised in the scenic landscape of Sweden, our founder Kerstin Florian has always been inspired by nature, its energy and its intrinsic connection to wellness. Kerstin's gift for blending nature into innovative products and experiential treatments for unparalleled results led her to craft her namesake line of products and protocols built around the four conerstones embraced in her holistic approach to skincare:

Proper Nutrition • Regular Exercise • Peace of Mind • Care of Face & Body  

The result is a portfolio of products that deliver noticeable results via memorable sensorial experiences.  
 

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PAI-SHAU: Tea Infused Haircare

Simply put, Pai-Shau means passion for life, the central theme of our philosophy. From our ethically sourced ingredients to our product performance, passion is infused in every aspect of the Pai-Shau organization.  

Pai-Shau's Signature Tea Complex blends a variety of enriching teas, nourishing vitamins and protective antioxidants in a rich formula that soothes the scalp and leaves hair silky soft with an illuminating gloss. Citrusy neroli and sweet vegan musk fragrances are balanced by floral notes of jasmine and ylang ylang, turning every Pai-Shau experience into a heavenly pampered escape for all the senses.
 

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Don't have time to stop by The SPA?
We can ship your favorite spa products to you!

Did you enjoy the spa products used in your service, but forgot to purchase them on your way out? The good news is our spa team has you covered! We can ship to a variety of locations in the United States, and are happy to walk you through all the different spa products that were used in your specific treatment. 

To have us ship your favorite spa products
to you, please call The Spa at


630.694.5903

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Spa Etiquette & Policies

SPA ETIQUETTE & POLICIES

To ensure your visit to The Spa is nothing but pure relaxation, we ask that you take note of the following information: 
 

Appointments
Guests are encouraged to call ahead to make a reservation. It is recommended hotel guests make their spa appointments at the time their hotel reservations are made to ensure preferred service times.    A credit card is required to make all spa reservations. 

Spa Arrival 
Please arrive 15 minutes before your scheduled reservation to check in and change into spa attire. If you are running late, please call us. Your arrival time will determine the length of your treatment, which will end as scheduled, so the next guest may begin promptly.

Please turn off all cell phones and pagers before entering The Spa. Lockers are provided, but guests are asked to leave valuables at home and will be solely responsible for any loss or damage to personal possessions. 

Gratuity 
A 22% gratuity is added for our guests' convenience at time of checkout. Menu prices do not reflect gratuity.   

Cancellation, Changed, and Reschedule Policy 
Reservations must be canceled, changed or rescheduled at least 24 hours prior to the appointment time. Failure to do so will result in 100% of the service plus gratuity charged to the credit card on file. Once an appointment has been rescheduled, no further changes or cancellations are allowed without incurring a charge of 100% of the service plus gratuity. If an appointment is scheduled for the same day, the 24-hour cancellation policy still applies. For all groups (5 or more) and bridal parties, you must cancel, change or reschedule all appointments 2 weeks prior to the scheduled day.   

Health Issues
Please notify our staff when booking your treatments if you are pregnant, have allergies, diabetes, high blood pressure, low blood pressure, any medications, or have any other physical ailments or disabilities. This will prepare our staff in advance to provide the best possible treatment or therapy for you.  

Young Spa-Goers 
Young spa-goers (ages 13-17) must be accompanied by a legal guardian for the duration of their treatment.

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